Harvard Partners Trusted IT Advisors

IT Systems Engineer

Billerica, MassachusettsFull-time
$117,000 - $155,000 annually
About the Job
As the IT Systems Engineer, you will plan and design the organization’s IT infrastructure, including the implementation and design of hardware and software both on-prem and in the cloud.

This role also:
  • Analyzes, develops, modifies, tests, and maintains the networking and compute infrastructure.
  • Verifies and validates systems and ensures systems meet internal and external requirements.
  • Ensures system availability meets or exceeds KPIs and SLAs, while continuously enhancing system performance and reliability.

Responsibilities:
  • Responsible for design, implementation, patching, and management of data center and cloud technologies including, Azure, Nutanix, and VMware.
  • Responsible for design, implementation, patching, and management of networking, including LAN, WAN, wireless, Internet and virtual networks.
  • Ensure uptime of critical business systems and infrastructure through monitoring and timely remediation of infrastructure issues.
  • Responsible for implementation, patching and management of security appliances, including firewalls and information security services.
  • Provide advanced troubleshooting and recommendations for improvements on existing and new systems.
  • Protect data assets and ensure back-up procedures meet or exceed our policies.
  • Provide high-level design and support for disaster recovery of key systems.
  • Lead projects and assist other teams with IT initiatives.
  • Identify issues, evaluate trends, and anticipate requirements.
  • Ensure adherence to all regulatory compliance processes and requirements, including but not limited to Sarbanes-Oxley and comparable regulations.
  • Design and support the monitoring, alerting and automation infrastructure for critical business systems and infrastructure.
  • Responsible for user and identity management, in particular within Azure Active Directory, including group polices, OU structures, and domain services.
  • Responsible for User Endpoint management, including PC and application deployment.
  • Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing infrastructure technologies.
  • Maintain professional and technical knowledge by: attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies.
  • Provide technical expertise, documentation, and training to other team members and IT teams.
  • Any other task assigned by supervisor or management.

Qualifications:
  • 5+ years of experience as a Systems Engineer in a medium to high volume environment.
  • Experience in designing and managing hypervisor technologies including Nutanix and VMware.
  • Experience in designing and managing backup appliances, storage arrays, and server systems.
  • Experience deploying and automating virtual machines both on-prem and in cloud infrastructure.
  • Experience managing networking technologies, including LAN, WLAN. WAN and Internet and virtual networking preferably in Azure and Nutanix environments.
  • Advanced knowledge of current cloud and on-prem compute technologies, hypervisors, networking, storage, and backups.
  • Proficient in designing compute environments to meet best practices.
  • Solid understanding of automation tools and deployment methods.
  • Specialist on complex and technical business matters relating to networking and compute infrastructure.
  • May assume a lead role on projects and able to work effectively in an individual or team environment.
  • Must be self-motivated and able to take a project from beginning to completion.
  • Excellent documentation skills.
  • Bachelor's degree in computer-oriented technical discipline or equivalent experience.