As the Program Manager, you will be responsible for providing program management expertise to ensure multiple strategic complex Customer Identity and Access Management (CIAM) projects are planned, organized, controlled and delivered within a Program portfolio working directly with project sponsors. These efforts involve several parallel projects, subject matter experts, managers and key stakeholders. The outcomes of a program effort supports the success of a multi-year business strategic plan. You will be responsible for the management of significant strategic projects within Corporate Security and Resilience. Strong quantitative, analytical, and project management skills are also required. Incumbents will utilize agile software development methodologies.
- 30% Strategic 70% Tactical.
- Primary focus of role is on day-to-day operational execution, although roles will also include contributing to strategic planning within the our teams.
- Responsible for program portfolio of complex / critical projects through the entire life cycle.
- Ensure projects are structured, defined, sanctioned and initiated and then responsible for delivery to time, cost and quality.
- Includes responsibility for full benefit realization and formal closure.
- Responsible for management of full project governance with all projects fully documented in accordance with requirements laid down by Program Office.
- Responsible for provision of timely reports on project status.
- Regarded internally as a program management expert, providing specialist knowledge and support to project teams to shape business development and resolve business issues.
- Define and manage the scope of the program in agreement with project sponsors, own and manage program goals, risks, issues and resources. Full Management responsibility for Delivery, Cost and benefit management.
- Reviews/approves project plans for conformance to program strategy and program plan and schedule.
- Create, foster and instill a climate of adding value in delivering programs by striving for excellence.
Required Qualifications:
- 6+ years of experience in program or project management, with a successful track record of leading complex initiatives.
- In-depth knowledge and proven application of Program and Project Management methodologies and full project lifecycle including documentation standards, risk, issue, assumption and dependency management and change controls process.
- Proven track record of large programs end-to-end delivery to time, cost and quality.
- Full term of experience must include management of implementing technology projects; management of onshore and offshore development teams.
- Implementation of Agile Methodology for delivering projects via MVP
- Utilization of JIRA and Atlassian Rovo, ARC a plus.
- Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word.
Education and Certifications:
- Required: Bachelor's degree.