Harvard Partners Trusted IT Advisors
Conversational AI/ Machine Learning Engineer
Johnston, Rhode Island•Contract
$85 - $95 hourly
$85 - $95 hourly
About the Job
As the Conversational AI/Machine Learning Engineer, you will handle the following:
Responsibilities:
Responsibilities:
- Lead the design and development of conversational AI solutions using Amazon Lex and other platforms.
- Build and optimize Generative AI chatbots leveraging LLMs for dynamic, context-aware interactions.
- Implement multi-modal AI solutions including voice and text-based interactions.
- Monitor, review and mentor other members of team, providing technical guidance and best practices.
- Collaborate with cross-functional teams including data scientists, UX designers, and product managers to deliver innovative conversational solutions.
- Stay current with emerging trends in conversational AI, generative AI, and multi-modal technologies.
Required Qualifications:
- 5+ years of overall industry experience, with at least 3 years focused on conversational AI.
- Proven expertise in Amazon Lex and at least one other conversational AI platform.
- Hands-on experience building Generative AI chatbots using LLMs.
- Strong proficiency in Python and full-stack development principles.
- Experience implementing multi-modal AI (voice + text) and speech-to-text technologies.
- Familiarity with analytics tools for chatbot performance tracking.
Preferred Qualifications:
- Experience with LangChain, RAG (Retrieval-Augmented Generation), or similar frameworks.
- Knowledge of vector databases (e.g., Pinecone, Weaviate) for semantic search.
- Exposure to banking domain use cases for conversational AI.
- Strong understanding of NLP concepts, intent recognition, and entity extraction.
About Harvard Partners Trusted IT Advisors
Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals.Some of our practices include:• Program/Project Management and "PMO as a Service"• IT Assessments• Business Continuity/Disaster Recovery• Optimized Infrastructure• Concierge Managed Services• Data Center Strategy, Transformation, and Migration• Cloud Management Programs• Security Assessments and Remediation• Staffing, technical & tacticalWorking with the client’s staff, vendors, and consultants, we deliver supportive and collaborative engagements where direct dialog, simplified reporting, productive meetings, and clear responsibility and accountability encourage active participation resulting in consensus-based business outcomes.